Frequently asked questions
How are my Insurance Claims processed?
The billing process can sometimes be complex, so we would like to prepare you for what to expect.
Here is a breakdown of the payment proess:
A claim will be sent to your insurance company. After receiving this claim, the insurance company may contact you for more information. Your quick response will assist your insurance company in processing your claim in a timely manner. It usually takes 30-45 days for the insurance company to pay your claim. After we receive your insurance payment, we will provide you with a statement showing the insurance payment and any amount you may owe. Please keep in mind that your policy is a contract between you and your insurance company. If you did not follow your insurance plan's terms, your insurance company may not pay for all or part of your care. We will contact you if your insurance company does not pay your claim in a timely manner.
How often are Re-Evaluations?
Re-evaluations will be at 3 months (or earlier upon request of the insurance company.) Attendance to therapy is extremely important, and can determine the difference between showing minimal or maximum improvement!
What is the therapy process?
Referral
Verify insurance
Schedule an initial evaluation
Evaluation by a Licensed Therapist who is using a standardized test and/or other clinical means
Licensed Therapist will then determine an appropriate plan of care and set goals for therapy
Physician must approve the treatment plan
Insurance authorization
Schedule regular therapy sessions
Staff will regularly update the client to inform about the client’s progress.
